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Transportation Contact

For comprehensive information regarding transportation services provided by 鶹ӳ (鶹ӳ), please consider the following steps:

  1. Consult Transportation FAQ and Severe Weather Procedures FAQ:

    • Visit the and sections available on the 鶹ӳ website. These sections provide answers to common questions about transportation policies, procedures, and severe weather contingencies.
  2. Contact Your Child's School:

    • If you have specific inquiries related to your child's transportation, such as bus routes, schedules, or eligibility, reach out to the school they attend. School staff can provide tailored information and assistance based on your child's individual circumstances.
  3. Direct Contact with Transportation Department:

    • If your question remains unanswered after consulting the FAQs and contacting the school, you can reach out to the 鶹ӳ Transportation Department:

For urgent matters regarding school bus operations managed by Prairie Bus Lines, please contact them directly at:

  • Phone: 403-342-6390 or 403-304-8257

You should reach out to Prairie Bus Lines in the following situations:

  1. Bus Delay or Missed Stop:

    • If you believe a bus is significantly late or has missed your designated stop.
  2. Information Regarding Your Child:

    • For temporary changes regarding your child's transportation or if you need to convey information to a bus driver.
  3. Issues with a Specific Bus Driver:

    • If you have concerns or issues related to a particular bus driver's conduct or performance.
  4. Emergency Situations:

    • In cases of emergencies where immediate assistance or response is required.

Prairie Bus Lines manages these operational aspects and can provide direct assistance or escalate issues as necessary to ensure efficient resolution. If you have any further questions or need additional information, contacting Prairie Bus Lines directly is recommended for prompt assistance related to school bus services.

Contact City of Red Deer Transit Customer Service Centre regarding route information or City Transit issues
Sorensen Station Transit Terminal/Parkade
4830 - 48 Street, Red Deer, AB
Phone: 403-342-8225
Email:

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